/Case studies/Saleshandy
SaaS / Sales automation

QA for email outreach and sales automation platform

A fast-growing SaaS company relies on QAble for end-to-end test automation and quality engineering that reduced regression from 3 weeks to 1 day.

Client

Saleshandy

Team

14 QA engineers (6 automation, 8 manual)

Engagement

Since 2022 · Ongoing

Technologies and tools

JiraJira
ConfluenceConfluence
SeleniumSelenium
PlaywrightPlaywright
PostmanPostman
GitHubGitHub
BrowserStackBrowserStack
PythonPython
TestRailTestRail
AWSAWS
DockerDocker
SlackSlack
Key metrics

Results by the numbers

3.2k+

Test cases created

14

Integrations validated

95%

Test coverage achieved

2.8k+

Automated test scripts

X22

Faster regression runs

30+

Test devices used

75%

Critical bugs caught pre-release

12

Parallel test threads

About the project

Who is Saleshandy?

Industry

SaaS / Sales automation

Customers

10,000+ globally

Since

2022

Platform

Web, Chrome extension, API

Saleshandy is a leading cold email outreach and sales engagement platform used by over 10,000 businesses globally. The platform enables sales teams to automate personalised email sequences, track engagement in real time, and manage prospect pipelines, all from a single unified interface.

The Saleshandy ecosystem includes a web application, Chrome extension, and deep integrations with Gmail, Outlook, Salesforce, HubSpot, Pipedrive, and Zapier. These tools enable sales professionals, SDRs, and revenue teams to execute high-volume outreach while maintaining deliverability and personalisation at scale.

By capturing and reporting engagement data in real time, the platform enables sales teams to make data-driven decisions, reducing time-to-close and improving pipeline visibility. Ensuring the reliability of this system is mission-critical for Saleshandy's customers.

Impact

Before and after QAble

Before QAble

With QAble

3 weeks to run full regression testing

1 day to run full regression testing

10 days to run smoke testing

4 hours to run smoke testing

Outdated test cases with no maintenance process

70% increase in regression tests

45% test coverage with critical gaps in email workflows

95% test coverage across all core workflows

Integration testing was not performed

14 integrations fully covered by QA engineers

6 devices used for regression tests

30+ devices with varied OS, browsers, screen sizes

No automation testing in place

2,800 automated test scenarios created
Client voice

"QAble treats our testing project as a true engineering effort, not just a checkbox exercise. They anticipate what's coming next, respond to changes immediately, and proactively surface issues before they reach production. The quality of our releases has improved dramatically since partnering with them."

KP

Ketan Patel

Co-Founder and CTO, Saleshandy

Engagement type

Dedicated QA team

Duration

Since 2022

Engineers

14 QA engineers

Coverage

95% test coverage

Our approach

Our engagement

QAble was brought in to design and implement a comprehensive automation testing strategy for Saleshandy's web application and API layer, as well as to continuously optimise their QA process. Our primary goal was to help Saleshandy release their complex SaaS product more frequently and with greater confidence, while freeing the development team to focus on feature velocity.

By building and deploying the automated test infrastructure, QAble significantly transformed the QA process. Smoke testing time was reduced from 10 days to just 4 hours. Regression testing, which previously consumed 3 weeks of manual effort, now runs in a single day. The current test suite consists of over 2,800 automated scripts covering all 14 third-party integrations and 4 major browsers.

Our testing solution employs a data-driven methodology, emphasising maintainability and scalability. This approach makes it straightforward for all team members to understand test logic, select targeted test suites, and run them according to release requirements, whether for a hotfix or a major feature launch.

The shift to automation delivered significant value to Saleshandy, enabling their internal QA team to focus entirely on testing new features, authoring new test cases, and keeping existing ones current. This elevated test coverage across the platform, leading to measurably higher customer satisfaction and a sharp reduction in production incidents.

Engagement highlights

End-to-end automation strategy design
CI/CD pipeline integration
Data-driven, maintainable test methodology
14 third-party integration coverage
Sprint-aligned testing cadence
Ongoing infrastructure improvement
Services provided

What QAble delivered

01

Web automation testing

QAble developed over 2,800 automation scripts covering all regression test scenarios across Saleshandy's core email outreach and tracking workflows. Integrated into CI/CD, these tests achieved 95% application coverage and reduced regression cycles from 3 weeks to a single day.

2,800+ automation scripts
95% application coverage
CI/CD pipeline integration
Regression: 3 weeks to 1 day
02

API testing

QAble built comprehensive API test coverage for Saleshandy's 14 third-party integrations including Gmail, Outlook, Salesforce, HubSpot, Pipedrive, and Zapier. Automated API tests run as part of every CI build, maintaining a 90% API testing success rate.

14 integrations fully covered
Automated tests in every CI build
90% API testing success rate
Gmail, Outlook, Salesforce, HubSpot
03

Dedicated QA team

QAble embedded a dedicated team of 14 QA engineers, 6 automation and 8 manual, directly into Saleshandy's product development cycle. The team owns the full testing lifecycle: test planning, execution, defect reporting, and continuous infrastructure improvement.

6 automation QA engineers
8 manual QA engineers
Full testing lifecycle ownership
Continuous infrastructure improvement

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